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Simplify Field Service Management

From work order creation to real-time tracking, our platform ensures precision, reliability, and seamless planning for your service-oriented business.

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Work Order and Field Service Management

From work order creation to real-time tracking, our platform ensures precision, reliability, and a seamless planning for your service-oriented business.

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Optimize Scheduling and Dispatch

  • Ensure efficient scheduling and dispatch of field service personnel
  • Improve response times and service delivery
  • Providing real-time visibility into technician availability and skills

Enhance Customer Experience

  • Offer accurate appointment scheduling,
  • Ensure proactive communication and timely service delivery
  • Increase trust and loyalty among your customers

Improve Resource Utilization

  • Ensure better utilization of resources by assigning the right field service technician with suitable skills and tools for each service request.
  • Reduce travel time, maximize productivity, and minimize operational costs.

See How Our Customers Use Fidelio to Grow

Take a tour of our testimonials. They all showcase the real-world success stories and experiences of businesses that have transformed their operations with our powerful and user-friendly solutions.

See all success stories
Hugues Dumont

Co-Owner

Baron Tools

We knew from the demos that Fidelio developers had a thorough understanding of the day-to-day processes and information needs of distribution companies. That was a big plus.

Stéphane Harvey

Director of Finance and IT

Isolofoam Group

The quality and speed of Fidelio’s project management impressed me. This process change alone saves us five to eight hours a week, not to mention that we greatly reduced the potential for errors through manual data entry.

Chantal Bergeron

Director of Operations

Maçonnex

We streamlined our operations — that was the biggest benefit. All our processes accelerated dramatically. We kept the same staff and equipment, but we needed fewer managers.

Gisèle Chouinard

Director of Finance and Administration

Coractive Inc.

Fidelio has helped us structure our processes based on best practices in our industry.

Unveil Tailored Solutions

Experience a world of possibilities with Fidelio Cloud ERP. Check out a personalized demo and witness firsthand how our intuitive software can elevate your organization's potential.

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