Many small and medium enterprises (SMEs) still use outdated, generic, or poorly integrated ERP systems that hinder productivity. The result? Errors pile up, visibility is lacking, and growth opportunities are lost.
However, replacing an ERP system is a major decision because it implies a long-term commitment. You don’t switch platforms every year, so you need a system that grows with your business and gives you the tools to scale. Here’s why Fidelio is one of the best ERP systems for your SME.
Fidelio is an ERP designed specifically for small and medium-sized manufacturing and distribution businesses. The system includes built-in features tailored to your needs: warehouse management, pricing lists, inventory optimization, product traceability, and more.
These features can be configured to suit your unique operations. This reduces deployment time and costs and allows you to run your business efficiently without having to compromise your processes.
Fidelio offers a modern, intuitive user interface. Designed to simplify users’ daily tasks, it allows them to quickly access the information and functions they need through optimized navigation.
Features related to the same process are grouped within management screens, enabling users to complete tasks with minimal clicks.
Unlike some complex and rigid systems that require weeks of training, Fidelio offers a user-friendly experience that closely mirrors your teams’ familiar desktop work environment. This makes it easier for them to adopt the system quickly, reducing training costs and speeding up your return on investment.
One of Fidelio’s key advantages is real-time visibility into all your operations. Gone are the days of juggling spreadsheets to track orders, inventory, and general operations. You’ll finally be working with a single system that serves as your single source of truth.
Thanks to its API integration capabilities, Fidelio easily connects to your other business tools, ensuring all your data is centralized, accessible, and up to date.
Dynamic dashboards let you track key performance indicators in real time, proactively identify issues, and make informed decisions faster. It’s a concrete way to take control of your operations and stay agile when unexpected situations occur.
Managing inventory often feels like walking a tightrope. Too much, and your cashflow is tied up. Too little, and you miss sales. We understand how hard it is to strike the right balance day to day. That’s why we developed powerful tools to help you maintain optimal inventory levels at all times.
With Fidelio, you can easily optimize your inventory:
By avoiding overstocking, you reduce the risk of products becoming obsolete or expiring while freeing up valuable financial resources. Every item sitting on a shelf is tied-up capital that can’t be reinvested elsewhere in the business. By optimizing your inventory management, Fidelio helps you maximize efficiency while protecting your margins.
Discover how our integrated WMS system can transform your warehouse management.
In an SME, pricing can quickly become a headache. You have to juggle customer-specific conditions, volume-based pricing, promotions, and more.
Without the right tools, pricing relies on spreadsheets or team memory. That’s when errors occur: a missed discount, a condition applied incorrectly, or an expired promotion still in effect. These inconsistencies can hurt profitability and damage customer relationships.
With Fidelio, all your pricing rules, even the most complex, are centralized. The system handles exceptions, applies the right conditions automatically, and ensures consistency across all your transactions. The result:
In today’s B2B world, customers expect autonomy. They want to place orders online, view personalized pricing, check product availability, and access their purchase history easily. For an SME, offering this level of service without complicating operations is a real challenge.
The more systems you add, the more friction you introduce. Keeping information updated becomes difficult, errors increase, and your customer service team is overwhelmed with requests.
Fortunately, Fidelio makes everything simpler. Fully integrated with the ERP, our e-commerce platform synchronizes inventory, pricing, and orders in real time. No need for external solutions: your customers see the right prices, place their orders independently, and track their status without your team’s intervention. This way, you deliver the level of service they expect, without adding complexity to your operations.
Another major advantage: updates are deployed four times a year, with structured support to minimize service interruptions. You regularly benefit from new features, performance improvements, and security enhancements, with no hidden costs. Your ERP evolves continuously, in step with your business needs.
Changing systems can feel risky when you're already at full capacity. For many SMEs, just imagining a tech transition brings fear: disrupting ongoing operations, getting the team used to a new system, or seeing costs exceed what was originally planned.
That’s understandable. Too often, generic solutions require months of customization, force teams to work around system limitations, or impose processes that don’t reflect real-world needs. Time is wasted, frustration grows, and ROI is delayed.
Fidelio takes a different approach. It’s built for distribution and manufacturing businesses. Right from the start, you get features that match your operations without the need for extensive adjustments. Most importantly, you’re supported by a team that understands your industry, speaks your language, and knows how to implement a solution that fits your day-to-day reality.
Check out our case studies to see how Fidelio can make a real difference.
Choosing Fidelio means choosing a partner invested in your success. With over 25 years of experience in ERP development and implementation, our team understands the challenges faced by SMEs. You get personalized, human, and proactive support that continues long after the system is up and running. Fidelio is built to evolve with you and support every stage of your growth.
Running an SME means juggling countless responsibilities: fast delivery, cost control, customer satisfaction, and strategic decisions, often under pressure and with limited resources. It’s a daily challenge where every minute counts.
In this context, an ill-suited ERP can quickly hold you back. Complicated interfaces, scattered data, and lack of visibility complicate decision-making. And when your system limits you, every decision becomes riskier.
Fidelio was designed for SMEs like yours. Specialized in distribution and manufacturing, it offers a powerful cloud solution, a user-friendly interface, and human-centered support. You gain a clear view of your operations, tools to streamline management, and the ability to make informed decisions. More than software, it’s a performance driver built to help your business grow, without complicating your day-to-day.
Request a personalized demo today and see how Fidelio can support your growth.